Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
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Workforce: Local government mutual spinouts

Central Government is promoting the role of staff-led mutuals in the delivery of public services.

What's new in housing?

Bolton Council has been producing a fortnightly housing update and has been circulating it to a wide audience including councillors, council staff and external partners.

View allHousing and planning articles

Dorset Local Resilience Forum

When a major incident occurs, for example a flood or a terrorist attack, a range of public and private sector organisations in the location affected, must work together in order to protect human life, support the continuity of everyday activity, restore disrupted services and uphold the rule of law.

View all Digitalisation articles

Newcastle City Council Agile project management

Newcastle faces a tough financial future. In order to meet its targets for reducing costs, the council recognised that it had to deliver solutions that would promote greater customer self-service, enable its workforce to operate more effectively, and promote closer collaboration with partners and community groups.

View all Digitalisation articles

West Sussex County Council: developing a strong narrative

West Sussex County Council, in conjunction with 25 member authorities- has established seven key work streams to reflect their devolved powers and is framing their narrative around them.

View allDevolution articles
View all Communications support articles

Agency social workers

Councils are coming together in their regions to sign up to agreements on how they will support each other to address the national shortage of experience social workers.

Queen Elizabeth Hospital Gateshead – using Facebook and video in recruitment

The Trust wanted to attract more nurses to the hospital. Information about nursing and available roles needed to reach a much wider audience and attract more potential candidates.This case study forms part of our social media strategy resource.

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Community hubs | Leeds City Council

This is the second case study in One Public Estate's 'Unlocking the value in public sector assets', published in 2017.

View allOne Public Estate articles

Recruitment and retention of children’s social workers in North Yorkshire

With budgets squeezed and stability in the workforce recognised as contributing to improved services and better outcomes for children, North Yorkshire County Council has concentrated on developing a strong, permanent workforce capable of delivering the best results for children.

View allChildren and young people articles