Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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City of York Council: Early Talk for York

City of York Council introduced a strategy in 2019 to improve outcomes for disadvantaged children with a focus on speech, language and communication. The Early Talk for York approach aims to improve outcomes for communication and language skills for children aged birth – five.

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Whitechapel Development Programme

The life sciences development in Whitechapel will become a core part of the UK-wide life sciences industrial strategy, aiming to accelerate innovation and adoption of new healthcare products and services, providing substantial new economic, employment and training opportunities for local communities in Tower Hamlets. The One Public Estate partnership has enabled these benefits to be identified and quantified to support the case for the life sciences cluster to become a key driver of regeneration in East London.

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Leeds City Council, We Care Academy: Recruiting for values and working with local communities to increase the diversity of the workforce

This case study forms part of the publication, 'What good looks like: values-based recruitment in adult social care.'

Shropshire, Telford & Wrekin: Bereavement support for people affected by suicide

Through the local authority public health teams in Shropshire and Telford & Wrekin, a proportion of the NHS England suicide prevention funding was allocated to develop a suicide bereavement service. This provides emotional and practical support to people affected by a suicide, possible suicide or sudden and unexplained death.

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Suffolk County Council: Communications response to CQC pilot

A dedicated Adult Social Care project team was created to manage Suffolk County Council's involvement in the Care Quality Commission (CQC) pilot, and communications was a key part of the project from the very beginning.

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Suffolk’s communications response to CQC pilot

Matt Woor was Suffolk County Council’s Communications Lead for Adult Social Care when they volunteered to be part of the Care Quality Commission (CQC) pilot.

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Strategic recruitment: Dorset Council’s innovative approach to increasing recruitment reach and effectiveness

Dorset Council has begun a transformation of our recruitment. Our aim was to improve candidate connections, foster inclusivity, embrace technology and use data-driven decision making. This innovative approach has proven to enhance recruitment effectiveness, with measurable results, offering valuable and transferable insights for other local authorities.

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In Control: set up by recipients of health and social care

In Control aims to support to help people live an ordinary life and will not support any action that results in institutional living and to advance the education of the public; and seeks to ensure that people are included and that their human rights are upheld. This case study forms part of the What Good Looks Like report on people with a learning disability and autistic people.

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Lives Through Friends practice: assisting people who need social care support to self-direct

This case study forms part of the What Good Looks Like report on people with a learning disability and autistic people. This co-produced report was commissioned from the Building the Right Support Advisory Group, as part of the wider action plan developed by the Building the Right Support Delivery Board. It has been supported by Partners in Care and Health.

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Herefordshire’s response to increased incidence of Early Years Children with SEND - SEND Early Years and Inclusion

In Herefordshire we knew that we had rising numbers of EY children with SEND. Our ambition was to have an Early Years SEND service that encompasses a holistic approach to the early identification, support of, provision for and placement of Early Years children with SEND.

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