Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
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West Sussex County Council: developing a strong narrative

West Sussex County Council, in conjunction with 25 member authorities- has established seven key work streams to reflect their devolved powers and is framing their narrative around them.

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Agency social workers

Councils are coming together in their regions to sign up to agreements on how they will support each other to address the national shortage of experience social workers.

Queen Elizabeth Hospital Gateshead – using Facebook and video in recruitment

The Trust wanted to attract more nurses to the hospital. Information about nursing and available roles needed to reach a much wider audience and attract more potential candidates.This case study forms part of our social media strategy resource.

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Dorset Local Resilience Forum

When a major incident occurs, for example a flood or a terrorist attack, a range of public and private sector organisations in the location affected, must work together in order to protect human life, support the continuity of everyday activity, restore disrupted services and uphold the rule of law.

View all Digitalisation articles

Newcastle City Council Agile project management

Newcastle faces a tough financial future. In order to meet its targets for reducing costs, the council recognised that it had to deliver solutions that would promote greater customer self-service, enable its workforce to operate more effectively, and promote closer collaboration with partners and community groups.

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What's new in housing?

Bolton Council has been producing a fortnightly housing update and has been circulating it to a wide audience including councillors, council staff and external partners.

View allHousing and planning articles

Workforce: Local government mutual spinouts

Central Government is promoting the role of staff-led mutuals in the delivery of public services.

Retraining health and social care staff

Calderdale Council's ‘Gateway to Care' has reduced the number of people needing full social care assessments, making significant savings.

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Modernising council services through co-location and asset transfer

Leeds City Council recognised the need to offer more opportunities for people to take part in activities they enjoyed, and in particular, to make access to sport and leisure activities more accessible for people with a learning disability. This in turn would help to improve health and well-being and quality of life for this population.

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