Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Making better use of assets in the community to maintain independence

Buckinghamshire County Council has engaged in a range of community action activities, at different scales of investment to enable local priorities to be determined and better met.

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Making council data and spending public

The ‘open data’ agenda places a duty on councils to make as much data available to the public as possible, including information on spending, accountability and performance. The London Borough of Redbridge was one of the first councils to adopt this policy.

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Making Every Contact Count

Councils up and down the country have been training increasing numbers of colleagues to have healthy conversations, whether it’s about excess smoking or drinking but also, particularly about mental health.

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Making every contact count – taking every opportunity to improve health and wellbeing

How do we make the most of each and every opportunity to help people improve their health and wellbeing? Making every contact count (MECC) is an approach to improving health and reducing health inequalities developed by the NHS and local government.

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Making open data work for you: case studies

The LGA promotes an open and transparent local government to meet local needs and demands.

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Making Safeguarding Personal 2013/14 – Case Studies

These case studies illustrate outcome-focused practice in safeguarding adults in line with the Making Safeguarding personal approach.

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Making the most of our Private Rented Sector to tackle homelessness

Nottingham City Council wanted to explore how they could further utilise the private rented sector to discharge their homelessness prevention and relief duties. This case study is part of the LGA's Housing Advisers Programme.

Maldon District Council: Storage container of household essentials

Maldon District Council worked with partners to offer their local community an extensive storage container filled with household essentials.

Managing Accommodation Needs for Older People – Providing more choice of accommodation for the over 55s

To provide more choices of accommodation for our senior residents Central Bedfordshire Council developed a strategic vision to meet the accommodation needs of older people by building a substantial number of independent living apartments.

Managing demand through improved letter writing

Colchester Borough Council found most calls to its Council Tax and Benefits team did not result in a service request because information sent out confused customers.

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