Case studies

Colchester Borough Council found using plain English in letters to residents improved response and resulted in fewer calls to the council.

A new model of working with partners in the 10 Greater Manchester boroughs, that addresses social inequalities and increases access to arts, culture and music.

The 22 May 2018 marked one year on from the devastating Manchester Arena bombing which killed 22 people and changed countless lives, and the city, forever. Jen Green, director of strategic communications at Manchester City Council, reflects on how Manchester came together to remember those tragic events and honour the city’s powerful community spirit. The Manchester Together memorial programme was awarded a bronze award at the 2018 public service communications excellence awards.

In 2017 Manchester set out to shift the culture and practice of children’s social care to become more domestic abuse informed and enable practitioners to have greater confidence in challenging the perpetrator and holding them to account.

The Arcadia Library and Leisure Centre opened in February 2016 – a new-build, combined facility in Levenshulme, which cost £9.1 million.

A selection of case studies covering housing fraud; collaboration, strategies and policies; and identity checks.

A self care strategy was published two years ago in Manchester. Since then the city council and its partners have started implementing changes that should see a revolution in self care. This forms part of our resource on self care.

Following the tragic Manchester Arena terror attack in 2017, at which 22 people lost their lives, Manchester City Council proactively took steps to embed the principles of Martyn’s Law within the existing licensing framework to enhance and promote public safety in places and spaces where licensable activities take place in Manchester.

Manchester Climate Change Partnership (MCCP) is a cross-sectoral partnership of organisations that are engaged in helping the city become zero carbon and climate resilient. It includes representation from across the city’s communities and its private, public, health, faith, culture, sport, property, social housing, and academic sectors.

Manchester’s biennial festival has attracted major artists and delivered large-scale and innovative events and activities, which have put the city on the national and international cultural map. This case study forms part of the Value of culture - regeneration section of our online Culture Hub.