Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Using behavioural insights to reduce homelessness applications in Croydon

The London Borough of Croydon designed a behavioural solution to help encourage the uptake of alternative pathways to finding accommodation.

View all Efficiency and income generation articles

Using behavioural insights to reduce sugar in schools – pilot study in Brighton and Hove City Council

This pilot project focused on developing an intervention to reduce sugar consumption in schools through a series of personalised ‘sugar swap’ messages.

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Using behavioural science to support communications campaigns in North Yorkshire

North Yorkshire County Council worked with the Behavioural Insights Team to apply behavioural science to their communications campaigns during the coronavirus crisis.

Using data mapping to inform care decisions

‘The Bridge’ is a tool for data visualisation, designed to display public sector data and provide effective economic forecasting and market insights. Follow-on funding was granted to share the project and its learning with other councils.

View allAdult social care articles

Using data to decarbonise Birmingham

Local government has an important role to play when it comes to achieving both UK and global climate targets, but how can data be used to plan and implement climate initiatives more effectively? “Project 3D“ is an innovative, data led project that is supporting Birmingham to meet decarbonisation targets.

Using digital technology to hold remote public meetings and deliver a programe of events to keep in touch with businesses

South Staffordshire Council is using MS teams to hold remote meetings.  

View all Efficiency and income generation articles

Using libraries to promote healthy living

​​​​​​​Norfolk County Council is using its libraries to promote healthy living and target some of the most pressing health priorities for the local population.

Using Liverpool City Council's cultural service to build city connections and generate income

A dedicated commercial team within Liverpool City Council’s cultural service has generated more than £6 million in cash and in-kind support in four years.

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Using mobile technology to increase efficiency

Bristol City Council built an online reporting system and provided officers with tablets allowing them to do their work without having to visit an office.

View all Demand management articles