Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Birmingham City Council: Community Champion Programme and Community Partners

Communication and Engagement Lead (Test and Trace) at Birmingham City Council (BCC), Kulvinder Naga, outlines the council’s Community Champion Programme.

Birmingham City Council: Delivering impact with email

School admissions offer days are among the busiest for the council, with almost 3000 calls received on one day in 2016. With only 18 contact centre staff to answer them, Birmingham City Council needed new ways to provide information to parents.

Birmingham City Council: Food System Strategy 2022-2030

The Birmingham Food System Strategy is the city’s ambitious eight-year approach to creating a bold, sustainable, healthy and thriving food system.

Birmingham City Council: Fraud and error - continuous monitoring and detection

This project looked to build upon the success of the council’s internal data matching by developing analytical tests that can run against all of the council’s systems to detect potentially erroneous or suspicious transactions.

Birmingham City Council: moving from 19 providers to one integrated service

Birmingham City Council has created an integrated substance misuse service after concern its previous approach was too fragmented.

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Birmingham City Council: working with schools

Birmingham City Council and its partners have concentrated on mainstreaming Prevent across all relevant service areas and, in particular, in schools and has appointed a schools resilience adviser to help them address the Prevent agenda.

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Birmingham – climate change and vulnerable communities

Birmingham's Climate Change Adaptation Partnership is putting health inequalities at the heart of its strategy. It's offering a range of tools and approaches to identify which communities will need most help to adapt to the effects of climate change.

Birmingham – the Big City Plan

Birmingham's Big City Plan sets out a vision for the transformation of Birmingham's City Centre and sets out to create a world class city centre.

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Birmingham, Nottingham, Kirklees and Sandwell: Multi-Systemic Therapy

Multisystemic Therapy (MST) is a well-established and well evidenced approach for emotional and behavioural disorders. MST is an intensive family and community based intervention for young people aged 11-17 years.

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Birmingham: Tailoring support to the LGBT community

Birmingham’s sexual health service works in partnership with the city’s leading LGBT charity to provide tailored support to the gay, lesbian, bisexual and trans community. There has been a dedicated sexual health clinic in place since 2015 and more recently the service has partnered with the substance misuse team to launch a Chemsex support service.

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