Case studies

Research was conducted by London Southbank University (LSBU) in partnership with Lambeth Council to understand the local retrofit supply chain and workforce in the two main retrofit channels: Public-Procured and Private-Purchased. The recommendations and outputs include a list of the roles and skills needed to 2030 and 2050, a stakeholder map of employers and supply chain, and what the council and other stakeholders should do to address gaps and barriers and optimise local benefits from the delivery of net zero retrofits.

Focused on both the message (what) and who (messenger) to tackle misinformation among minority groups.

London Borough of Hillingdon is using assistive technology and telecare to enable residents to remain in their homes for as long as possible and enjoy a better quality of life.

The London Borough of Hillingdon council wants to maintain its status as a Disability Confident Leader and continue to make progress in being a more inclusive employer for people with disabilities. Using the Disability Confident framework, they are continuing to develop activities and make changes to a range of employment practices to support cultural and behavioural change in the organisation.

Havering's housing triage system The number of people approaching London Borough of Havering's Housing team as homeless has doubled in a year. But the council has a range of initiatives to help them secure new accommodation.

The council wanted to reduce the resources being used on paper-based services and the processing of electoral registrations, while providing customers with a convenient one-stop site to register for a number of services, thereby improving the customer's experience and reducing costs.

End of life care at home under the Community Response and Reablement team during the COVID-19 pandemic. This case study forms part of our end of life care guide for councils.

An example of how a council has sought to increase the progression of ethnically diverse staff within its workforce.

The London Borough of Hackney has started to run an employment support programme for people under going substance misuse treatment. The six-week programme offers everything from help writing CVs to confidence building sessions. It has had an immediate impact.

The London Borough of Hackney has delivered a major transformation programme to promote independence.