Case studies

A partnership of councils are jointly funding a responsive, independent, not-for-profit consultancy, Smarter Digital Services, to help them to achieve their digital ambitions.

A single view of a child’s record​​​​​​​As part of its strategic plan, Wigan Council aimed to develop a system which would deliver a single view of a child’s record which is shared across multiple agencies.

“We have used our powers to relax skills and employment funding rules and funding profiles for both businesses and providers – focused on areas of immediate need."

The East Midlands Association of Directors of Adult Social Services (ADASS) Network group commissioned a project on how to assess the risk of market failure at a regional and sub-regional level. This project was based on the premise that early communication between authorities can enable interventions to prevent market failure, or help manage the impact of any failure. The project was supported by the LGA through the Care and Health Improvement Programme (CHIP).

Surrey County Council has a quality assurance team of 4.5 quality assurance managers who undertake monitoring visits to care homes, home care providers and supported living schemes.

In Peterborough, a new delivery model for the city’s library service has reduced its cost by over 20 per cent while increasing public access by 50 per cent.

A Necklace of Stars celebrates childhood and the night sky in words, song and stitches.

Devon County Council has set up an independent staff- and community-owned social enterprise to run the county’s library service.

Rugby Borough Council recognised that it needed to improve the commercial awareness and acumen of its key staff. The council was already delivering some services commercially but there needed to be a step change in the breadth and depth of our offer. By working with a commercial expert we wanted to help our managers and team leaders to understand how to think more commercially. This case study forms part of our productivity experts programme.

The Care Act 2014, for the first time in legislation, recognises the contribution of housing to the care and support system – defining housing as a ‘health-related service'.