Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Your search returned 21 results

East Hampshire District Council - Energising the new town centre

Consumer habits and retail trends are changing at an unprecedented rate, which poses a lot of challenges for town centres and high streets across the country. Despite these challenges councils across the country are eager to regenerate them and make them thriving community and economic hubs.

Adur and Worthing Councils reviving their town centres

Councils are leading the revival of our high streets and town centres. As leaders of place, they are offering a new wave of thinking around what the high street can offer to communities and delivering real local change.

Encouraging channel shift through digital take up

Allerdale Borough Council is a small borough council with big ambitions. What we do, we do well but we need to do it more effectively and at a lower cost.

Cornwall Council: creating Digital Cornwall

In December 2017 Cornwall Council underwent a corporate peer challenge which called for the organisation to embark on a ‘digital revolution’ to transform service delivery to customers.

Efficiency and income generation

Hatfield 2030+ Renewal Partnership and Hatfield Town Centre

Hatfield Renewal Partnership began its work to devise a long-term plan for the future renewal of Hatfield to 2030 and beyond. As a result consultation and engagement with key stakeholders, businesses, community groups and residents took place under the ‘Hatfield 2030+’ branding and the Hatfield 2030 website to better understand the town’s potential, its future challenges and to identify solutions.

Creating talented town teams in Pembrokeshire

This case study reviews the creation and contrasting evolution of town teams using the experiences of Pembrokeshire County Council’s innovative support programme in six towns. 

Linking People, Place & Parking in Sleaford Town Centre

In 2017/18 North Kesteven District Council undertook a customer-led review of parking provision that resulted in a joined-up approach to managing parking quality, quantity and cost within Sleaford town centre.

Waveney District Council – gathering town centre evidence with Southwold Coastal Community Team

Waveney District Council has supported the Southwold Coastal Community Team in developing an evidence-base to underpin its work revitalising the town centre.

The Digital High Street Project: Warwickshire

Digital technology can provide huge advantages to businesses in town centres and other places if take-up and future opportunities can be properly understood. The Digital High Street Project aims to help place managers understand and improve the ways that local consumer-facing business are adopting digital technologies. 

A smarter approach to digital transformation

A partnership of councils are jointly funding a responsive, independent, not-for-profit consultancy, Smarter Digital Services, to help them to achieve their digital ambitions.