Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Medway: Home First

Home First is an initiative developed through the partnership of Medway Foundation Trust Hospital, Medway CCG, Medway Council and Medway Community Healthcare. It provides support for patients medically fit to be discharged, but who still require additional home support. This example of a local initiative forms part of our managing transfers of care resource.

Merton Health and Wellbeing Board

Merton is part of South West London Health and Care Partnership, which has a commitment to delegate to borough level to ensure local accountability and delivery based on consistency, not uniformity. The partnership published draft health and care plans in March 2019.

Mid and South Essex: Weekly telephone calls for people newly diagnosed with depression

Mid and South Essex residents who are newly diagnosed with depression can be referred to a ‘Wellbeing Calls’ service which provides additional support in the first few weeks after diagnosis. Delivered by two local voluntary sector partners, the service supported almost 700 people in the year 2022/23.

View allMental health articles

Middlesbrough: making it easier for people to access services and activities

A Big Lottery funded programme aimed at tackling social isolation has been running in Middlesbrough for the past seven years. It has helped to fund a range of different activities across the borough for the over 50s. To help people access these activities, extra support has been put in place to make it easier for people to get out-and-about by working with public transport providers and businesses to create an age-friendly environment.

View allMental health articles

Middlesbrough: one-stop wellbeing clinic in shopping centre

The Dundas Shopping Centre in the heart of Middlesbrough town centre is the Live Well Centre, a one-stop shop for healthy living run by the council’s public health team.

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Milton Keynes Council: Getting people home

The objective of the project was to eliminate the barriers above and to implement the ethos of Home First due to recognising the importance and value of people being more likely to improve, adapt and recover in their own homes. This example of a local initiative forms part of our managing transfers of care resource.

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Milton Keynes Council: promoting self care on a super local level

Milton Keynes takes part in the national Self Care Week. But as well as running events around the district, the council and CCG have also run a super local version on one of the most deprived estates in the area. This forms part of our resource on self care.

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Multi-Agency Safeguarding Tracker

The Multi-Agency Safeguarding Tracker creates a data driven digital approach enabling information from multiple safeguarding bodies to be easily and securely shared, matched and anonymised. By limiting access to the necessary information to only authorised parties, this approach sits squarely within the GDPR regulations and wider requirements as demanded by the Data Protection Act 2018.

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Newcastle City Council: a working city; tackling inequalities; decent neighbourhoods

Newcastle operates a Health in All Policies (HiAP) approach in which health and wellbeing is embedded across the council.

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Newcastle Gateshead CCG: trusted assessment

The approach to implementing trusted assessment involved identifying the best team to develop trusted assessment – using an interface team of nurse, physiotherapist, occupational therapist and social worker. The approach to implementing trusted assessment involved: