Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
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Your search returned 27 results

Babies of the Borough – using behavioural insights to reduce anti-social behaviour

The Royal Borough of Greenwich used behavioural insights to on the streets of Woolwich following the London riots of 2011.

Efficiency and income generation

New models of service delivery and creative councils

A key objective of the LGA's 'Rewiring Public Services' campaign is to transform public services so that they prevent problems instead of just picking up the pieces.

Efficiency and income generation

Me and My Learning Programme

Melton Borough Council's Me and My Learning Programme (M&ML) helps people to develop skills, reduce debt and become healthier.

Adopt a garden - Tower Hamlets

This has been inspiring communities and encouraging people to take responsibility for their environment since 2012. Residents and local businesses are responsible for the care and maintenance of the gardens created, resulting in a 43%  reduction in the number of cleansing requests received for fly-tipping, graffiti, fly-posting and dirty streets. 

Families and Communities West Suffolk

West Suffolk's approach to supporting families and communities puts residents and elected councillors at the heart of making positive change. The approach identifies connectors - well connected, active local people – who can contribute to local solutions for the community.

More fences mean fewer ambulances

How your communities are the answer to your budget problem.

Buckinghamshire County Council: Digitally transforming two public services around customer needs

Digitally transforming two public services around customer needs.


Positive Lives.

A Mendip joint submission with the Police, National Probation, Somerset County Council

Efficiency and income generation

Demand management - Case studies - Coventry City Council: Meeting resourcing challenges by managing demand over the longer term

In 2011 Coventry City Council worked with users of special educational needs transport to manage demand, this was one of the earliest and well-known local government examples.

Demand management

Knowsley: Our place – improving services for young people

Young people aged 13 to 19 volunteered as members of the Forum in Knowsley to develop the successful £5 million 'OurPlace' project. Supported by the youth service, they have influenced decision makers on the design of the building, the services to be provided, and range of facilities.