Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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London Borough of Sutton: Developing person-centred support for Unaccompanied Asylum-Seeking Children and young people

As the number and regularity of Unaccompanied Asylum-Seeking Children (UASC) arriving in Sutton increases, the council have reviewed how best to support these young people in their community. The authority have looked at how the same high standards of support their social care team provides to all children and young people can be tailored to meet the particular needs of UASC.

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Reporting abuse and establishing productive relationships with the police

Durham Council and the local police work collaboratively together to protect councillors from abuse and harassment.

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Cross-organisational working group on councillor safety and "one stop shop" model of support

Hounslow Council have set up a cross-organisational working group with expert representatives to help identify emerging issues and gaps in support and develop solutions that will help to prevent and deal with these issues when they arise.

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Supporting councillors through closer working with the police

North Lincolnshire Council has established a robust and effective relationship with the police. The police have nominated a senior officer to help the Monitoring Officer deal with incidents of abuse, harassment, and intimidation.

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Collaboration with police and political parties to embed safety in daily activities

Kirklees Council took a practical approach to dealing with abuse and intimidation of candidates and councillors focusing on engaging more with the police on these issues.

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Supporting councillors to use social media safely

Durham Council has developed a comprehensive social media toolkit that guides councillors on social media use.

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Greater Manchester Combined Authority, Stockport Council and Trafford Council: A city region response to the cost of living

Greater Manchester Combined Authority (GMCA) has been seeking to add value to the work of its 10 member councils by leading a whole system response to the cost of living pressures. This includes data gathering, sharing information, and practical advice for particular groups of residents..

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Gorton, Manchester: Improving public service delivery through co-location and integration

The Gorton Hub provides a one-stop-shop for residents to access a range of health and social care services, employment support and more.

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Halton, Cheshire: A hospital outpatient hub located in a shopping centre

Halton Health Hub allows local residents to arrange appointments for their ophthalmic, audiology and dietetics needs.

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Andover, Hampshire: Health checks at a town centre hub to relieve pressure on NHS services

The Andover Health Hub is a joint venture between Test Valley Borough Council, NHS Hampshire, Isle of Wight Integrated Care Board (ICB) and Andover Primary Care Network (PCN), with integrated care at its heart.

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