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Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Achieving channel shift in waste management

Blackpool has developed fully integrated online processes for its high-volume waste management transactions, including bulky waste collection requests, missed bin reports and fly-tipping notifications.

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Reducing littering in the New Forest – a behavioural insights project

New Forest District Council commissioned social research agency Social Engine to work with them to develop a new approach to tackle littering in the New Forest. By displaying novel communications on advertising trailers at three sites, and dispensing rubbish bags, the intervention reduced litter by 10.8 tonnes (29 per cent) in one month and saved an estimated £10,000 in waste collection costs.

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