Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Speech, Language and Communication Needs (SLCN) support for children in the Early Years

Ensuring children and families have access to support to enhance SLC development when a concern is raised is important. However, access to therapy services in Torbay is currently lengthy for families. Early timely support can enable children to ‘catch up’ with peers. A pathway of support has therefore been developed alongside Early Years Settings, Health Visitors and Children’s Centres.

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Spelthorne Borough Council – increasing the supply of affordable housing

Spelthorne Borough Council (SBC) faces a range of interrelated housing challenges in its area, including affordability, housing supply (particularly affordable housing), meeting local housing need particularly for those in temporary accommodation, and empty homes.

Spelthorne Borough Council: Funding a Core Advice Service and dedicated caseworker

Spelthorne Borough Council provides grant funding to Citizens Advice Runnymede & Spelthorne (CARS) for a Core Advice Service and dedicated Spelthorne case worker.

Spot the grot campaign

In Cumbria, Allerdale Borough Council used a QR code to enable customers to report fly tipping and dog fouling.

View all Demand management articles

St Albans city and district council: 'We helped the NHS set up a vaccination centre in a disused nightclub'

St Albans city and district council helped the NHS set up a much-needed vaccination centre in a building which until December, was operating as a nightclub.

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St Helens Borough Council: Start Well Wheel

The Start Well Wheel is a tool for parents/carers to track all appointments and key milestones in their child’s life.

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St Helens Council’s safe transport home project

St Helen's council, in collaboration with the Police and Crime Commissioner (PCC) for Merseyside bid into the fifth round of the Government's Safer Streets Fund to fund projects designed to make women safer in the night-time economy. The bid was successful and the funding will be used to increase the safety of women as they travel at night, particularly around taxi ranks.

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St Helens People’s Board

In 2016, partners in St Helens realised they had to do something radically different to tackle growing costs and demand and make the best use of available resources. They undertook development sessions with the LGA and others, and decided to implement an ambitious and rapid programme of transformation. This case study forms part of our integrated care system (ICS) resource.

St Helens Together: Supporting the borough through cost of living challenges

For St Helens Borough Council, research had shown fuel and food poverty was going to be a big issue for the borough. A Cost of Living Action Group was set up with partners to identify where support was needed to be targeted and how they could work together to support those in need. The council with partners, have set up a network of warm spaces for residents, support sessions and supported food banks in the community through generous donations and fundraising.

Staffordshire County Council and Entrust: Supporting schools to reach a net zero future

Entrust, a joint venture between Capita and Staffordshire County Council has worked with numerous schools and district councils to deliver ambitious decarbonisation programmes across Staffordshire.