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Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

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Your search returned 2615 results

Promoting council services using email

Seven Dorset councils set-up an email system to promote their online services on the joint website Dorsetforyou.com.

View all Communications support articles

06 Dec 2016

Sexual health commissioning

Norfolk County Council and NHS England's East of England team commissioned an integrated sexual health and HIV service for the county.

View all Demand management articles

05 Dec 2016

Kettering

How a progressive local authority is using an escalator approach for the provision of affordable housing.

View allHousing and planning articles

View allHousing in non-metropolitan and rural councils articles

View allProviding affordable housing articles

05 Dec 2016

Environment and housing - housing - Case Studies - Exeter empty homes back to use

Empty Homes back to use

05 Dec 2016

Mansfield District Council: A flexible approach to social housing investment

The council has ambitious plans to see housing construction on a large scale.

View allHousing and planning articles

View allHousing in non-metropolitan and rural councils articles

View allHousing development in partnerships articles

View allProviding affordable housing articles

05 Dec 2016

Reducing youth reoffending

Bradford Metropolitan District Council used customer insight to better understand young people, divert them from offending and improve compliance with court orders.

View all Demand management articles

05 Dec 2016

Chester Council: Community budgets

Cheshire West and Chester Council's community budget work, Altogether Better, aims to reduce service duplication, promote integrated service delivery and improve outcomes for residents.

View all Demand management articles

05 Dec 2016

Understanding the motivations of foster carers

Faced with a rising demand for foster homes, Buckinghamshire County Council used behaviour change insights to better understand the motivations of foster carers.

View all Demand management articles

05 Dec 2016

Offenders and anti-social behaviour - Central Bedfordshire Council and Luton Borough Council: Reducing reoffending

Central Bedfordshire Council and Luton Borough Council carried out ethnographic research and captured real life stories that revealed the triggers for reoffending.

View allCriminal justice articles

View all Demand management articles

05 Dec 2016

Recycling in Southampton

Southampton City Council needed to improve the quality and quantity of recycling as residents were putting the wrong items in their recycling bins.

View all Demand management articles

05 Dec 2016

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Cost of living hub

Councils and local partners have delivered remarkable services and support to protect their residents against higher costs, targeting help at those facing the most complex challenges. This hub is designed to share best practice and help councils support their residents through this difficult time.

Further local government innovation

Further examples of local government innovation can be found via the Welsh Local Government Association, the Scottish Local Government Innovation Exchange and through COSLA’s (Convention of Scottish Local Authorities’) Excellence Awards website, COSLA’s main database of innovative projects.