Case studies

Cambridgeshire County Council has changed the culture of its service delivery to co-create services.

Cheshire East Council and its partners worked with local people to develop and deliver a social media resource and peer support network called DemenShare.com.

Luton Borough Council has increased its reablement services, reducing the need for ongoing formal adult social care services and saving £14.5 million over three years.

Suffolk County Council is changing attitudes, cultures and behaviours to social care through its ‘Supporting Lives Connecting Communities' programme.

The London Borough of Hackney has delivered a major transformation programme to promote independence.

By working with the youth offending team, Tameside Metropolitan Borough Council's Streetscene Service offers young offenders work experience and mentoring to help them improve their long-term prospects of finding work.

Chorley Council used its Circle of Customer Need methodology to better understand the needs of older people experiencing fuel poverty.

Oldham Council's new Early Help service aims to ensure individuals receive support to prevent them needing specialist services.

Shropshire Council's ‘People2People' service offers community based solutions to meet customers' needs.

London Borough of Hillingdon is using assistive technology and telecare to enable residents to remain in their homes longer.