Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Reduce the dumping of waste bags, recycling items and bulky items on the streets of Westminster

From June 2021 – August 2021, the City of Westminster undertook a behavioural insights trial to test ways of reducing the dumping of waste bags and bulky items. Two new bin designs were tested. One design used, “biophilia”, which involves exposing people to images of nature to prime them to be more pro social. The other added “affect” to the bins by using playfully designed characters.

Cheshire West and Chester Council: Enhancing health, tackling climate change

Cheshire’s Natural Health Service uses the best of the county’s green space assets to help tackle recognised local health inequalities. This initiative builds on the growing body of evidence that activities in the natural environment can have a significant impact on keeping people healthy.

City of Bradford Metropolitan District Council: ‘Virtual Bradford’ – an open digital twin for the City of Bradford

Digital twins are an excellent tool that can be used to create what-if scenarios and enable data-driven decision making, which will be explored by the Council and others.

Southend-on-Sea Borough Council: Improving outcomes for 18-25s

Rubicon Regeneration were commissioned as part of the LGA’s Economic Growth Advisers programme to support Southend-on-Sea Borough Council to improve outcomes for 18-25s in Southend-on-Sea.

View allEconomic growth articles

Warwickshire County Council – Running an ambitious communications campaign to raise awareness on domestic abuse, and tackle under-reporting

In response to the COVID-19 lockdown restrictions, the Violence Against Women and Girls (VAWG) board in Warwickshire sought to review and understand the emerging needs of victims and survivors to prioritise resources and determine their strategic focus.

View allCommunity safety articles

LB Sutton: Transformation Programme - responding to the climate emergency

The London Borough of Sutton has adopted an ambitious Environment Strategy and Climate Emergency Response Plan. Supported by the council’s Transformation Programme, they are taking action to increase domestic retrofit, develop a zero carbon technical standards guide for all council led developments, and prevent the physical impacts of climate change through increasing access to green spaces.

Using data mapping to inform care decisions

‘The Bridge’ is a tool for data visualisation, designed to display public sector data and provide effective economic forecasting and market insights. Follow-on funding was granted to share the project and its learning with other councils.

View allAdult social care articles

Exploring a Best in Class Offer through Cross-Boundary Service Redesign: Broadland District and South Norfolk Councils

Broadland District and South Norfolk Councils sought support from the LGA’s Housing Advisor Programme to develop a pioneering, shared service model for the single officer team who have been delivering the Housing and Homelessness service from January 2020.

Westminster City Council BAME Staff Network

An example of a council using its Black, Asian and Minority Ethnic staff network to help it work towards a real culture change within the organisation on equality and diversity issues.

Birmingham City Council: Community Champion Programme and Community Partners

Communication and Engagement Lead (Test and Trace) at Birmingham City Council (BCC), Kulvinder Naga, outlines the council’s Community Champion Programme.