Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Dismaland by Banksy hosted by North Somerset Council

Hosting a major exhibition by the street artist Banksy has been a catalyst for cultural renaissance and economic regeneration in the coastal town of Weston-super-Mare.

Discharge planning

How 'S', an autistic man living in Cornwall was discharged from hospital and supported to live an independent life.

Digitising the service offer and supporting people to in-demand jobs - Halton Borough Council

HBC has been able to build on their longstanding partnerships with employers including housing associations and major corporations to continue to offer joint job training and employability programmes during the pandemic.

View allEmployment and skills articles

Digitising the collection of Bristol Culture, the city council's art and culture service

Bristol’s museums and galleries have a combined collection of more than two million items. When the council began its three-year digitisation programme, 95 per cent of them were not yet fully catalogued or photographed.

Digital transformation in waste services

Redesigning the online environmental services offer for customers who want to report environmental issues or request services such as bulk waste collection. This will involve redesigning web pages, integrating with Fix My Street and introducing Bartec (in-cab technology) into refuse vehicles. This forms part of our Digital Channel Shift Programme.

View all Transformation articles

Digital service transformation and partnership - Staffordshire County Council

Staffordshire has taken a partnership approach with the eight district councils to identify gaps in government support and local needs and priorities.

View allEmployment and skills articles

Digital Discharge to Assess

The aims of the SCDIA Digital Discharge to Assess project were to develop a cloud-based case management system that did not depend on a single IT partner or supplier; allow users (with appropriate permissions) to capture, update, track, and report on data about a person’s journey through the Discharge to Assess process; create a ‘single version of the truth’, with a raft of associated patient benefits and service efficiencies.

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Digital Connectivity Programme - Creating a digital manager role within a district council

The Local Government Association’s Digital Connectivity Programme awarded funding to South Hams District Council and West Devon Borough Council to create a new post for a ‘Community Digital Connectivity Manager’ to work with communities to assist with digital connectivity issues.

Digital Bootcamp: Building skills to enable local sporting and activity groups to get more people active

The digital bootcamp supported over 20 organisations to build on their digital marketing and business skills, which in turn helped them to connect to their members and communities, develop their digital business and access guidance and funding.

Devon, Plymouth, Torbay: VCSE Assembly

Devon, Plymouth and Torbay is developing a Voluntary, Community and Social Enterprise (VCSE) Assembly to support the sector and the wider strategic system.

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