Coronavirus (COVID-19) communications support and templates

​​​​​​​In this unprecedented time, it has never been more important for councils to communicate effectively with a wide range of stakeholders: from residents and businesses to at risk groups and employees. Things are changing hour by hour and with each change comes a new demand for complex communications about COVID-19.


Here, you’ll find a range of communications templates and examples which have been put together by the LGA and councils around the country which you can use and adapt. We’ll be updating this on a regular basis and we would really appreciate your contributions.

Content that is already available to the public will continue to be shared on this page. For examples of internal documents such as communications strategies or FAQs please get in touch with us directly.

To share your council’s content, request examples or to share your thoughts on how we can best support you at this challenging time, please email Eilis.OConnell@local.gov.uk.

Visit the Public Health England campaign resource centre for posters, leaflets, guides and resource packs on the Corona Virus (Covid-19).