Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Installing quick win energy efficiency measures in City of York Council

City of York Council has introduced a “Quickwins” Energy Efficiency Support Service to support its tenants with improving the energy efficiency of their homes and reducing the cost of fuel bills.

East Devon District Council: Creating a social resilience dashboard

Poverty prevention and alleviation is a priority for East Devon District Council. The council set up a working panel in 2020 to lead the creation of a poverty strategy and action plan, and then to monitor progress against it. The strategy has five objectives – including to help people on low incomes build financial resilience and reduce indebtedness.

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Bristol City Council: Working with communities to provide welcoming spaces

As part of its approach to cost of living, Bristol City Council has created a network of more than 80 warm and accessible community-led spaces in established places of connection such as community centres, children’s centres and faith spaces, providing extra activities and capacity during the winter.

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Digital Connectivity Programme - Creating a digital manager role within a district council

The Local Government Association’s Digital Connectivity Programme awarded funding to South Hams District Council and West Devon Borough Council to create a new post for a ‘Community Digital Connectivity Manager’ to work with communities to assist with digital connectivity issues.

Northumberland County Council's retrofit action plan checklist

Northumberland County Council have drafted a retrofit action plan based on their learnings from the LGA Local Retrofit Action Planning (LRAP) training programme.

Andover, Hampshire: Health checks at a town centre hub to relieve pressure on NHS services

The Andover Health Hub is a joint venture between Test Valley Borough Council, NHS Hampshire, Isle of Wight Integrated Care Board (ICB) and Andover Primary Care Network (PCN), with integrated care at its heart.

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Greater Manchester Combined Authority, Stockport Council and Trafford Council: A city region response to the cost of living

Greater Manchester Combined Authority (GMCA) has been seeking to add value to the work of its 10 member councils by leading a whole system response to the cost of living pressures. This includes data gathering, sharing information, and practical advice for particular groups of residents..

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Setting up a People's Panel to explore a community's experience of the increased cost of living – Cheshire East Council

Cheshire East Council worked with Positive Money to run a People’s Panel on the cost of living crisis in October 2022.

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Co-designing the Paignton and Preston Seafront Masterplan – Torbay Council

Torbay Council needed to construct new sea defences at two beaches. The original design was met with substantial public opposition, demonstrating significant community ‘buy-in’ to the appearance of the seafront. The council decided to pause the project and commission new designs, created using co-design and consultation principles.

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