Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Health visiting in Wolverhampton: a partnership approach

Wolverhampton has revolutionised its health visiting services through a strategic partnership with the Royal Wolverhampton NHS Trust (RWT). This case study delves into the intricate challenges, innovative solutions, impactful outcomes, and valuable lessons learned from this shift and its implications for public health and the health visiting space.

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Health visiting: Royal Borough of Windsor and Maidenhead

This case study forms part of a children's public health transfer resource. On 1 August 2017, the council transferred all of its children’s services to a community interest company owned by the council and two other local authorities.  

Herefordshire’s response to increased incidence of Early Years Children with SEND - SEND Early Years and Inclusion

In Herefordshire we knew that we had rising numbers of EY children with SEND. Our ambition was to have an Early Years SEND service that encompasses a holistic approach to the early identification, support of, provision for and placement of Early Years children with SEND.

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Hertfordshire County Council - Just Talk

Mental health problems can impact anybody at any stage of their life. Many people are scared to open up about mental health issues but Hertfordshire Council and partner agencies from across the county made it their mission to help change this. They wanted to raise awareness and normalise speaking out about mental health, particularly among boys and young men. Jen Beer, children and young people’s health improvement lead for public health at Hertfordshire County Council, tells us how their campaign to get people to ‘Just Talk’ won a bronze public service communications excellence award.

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Hertfordshire County Council and Stevenage Borough Council: A new crisis café to prevent suicide at a high-risk location

From March to October 2021, there was a reported increased in the number of suicide attempts, fatalities, and interventions at Stevenage train station. A Task and Finish Group was set up to quickly explore what support could be offered locally to people in crisis at the station. A NightLight crisis café has been opened close to the station, with 108 visits in the first month alone. This case study was done jointly with the National Suicide Prevention Alliance and forms part of our suicide prevention resource.

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Hertfordshire: adult care services seven-day working implementation

With the seven-day working strategy, Hertfordshire aimed to improve the flow from the acute into the community, ensuring discharges are not delayed over the weekend while service users wait for a package of care due to processes outside of the Monday to Friday norm. This example of a local initiative forms part of our managing transfers of care resource.

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Improving recycling in high-rise properties across Hounslow

From August 2019 – May 2021, the London Borough of Hounslow and Ogilvy Consulting’s Behavioural Science Practice collaborated on a rigorous behavioural insights trial to effectively test ways to increase recycling in high-rise properties.

Improving the private rented sector: Coventry City Council

The current housing and homelessness strategy (2019-2024) has as one its four core themes ‘improving the use of existing homes’.

Installing quick win energy efficiency measures in City of York Council

City of York Council has introduced a “Quickwins” Energy Efficiency Support Service to support its tenants with improving the energy efficiency of their homes and reducing the cost of fuel bills.

Kingston's Citizens' Assembly on Air Quality - Royal Borough of Kingston upon Thames

The Royal Borough of Kingston is committed to increasing the use of participatory democracy to develop responses to difficult issues. As a result, the council held our first Citizens’ Assembly, asking residents “how do we collectively improve air quality in Kingston?”.