Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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NHS Health Checks: Leicester

Leicester City Council has a good track record of delivering NHS Health Checks. The public health team take every opportunity to publicise them to local communities. They are currently exploring how digital technology could complement the existing offer.

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Newcastle City Council: a working city; tackling inequalities; decent neighbourhoods

Newcastle operates a Health in All Policies (HiAP) approach in which health and wellbeing is embedded across the council.

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Mobility as a service – TfWM

Transport for West Midlands are working with a technology provider to investigate ways they can make travelling across the regime in different types of transport a seamless experience.

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Mid and South Essex: Weekly telephone calls for people newly diagnosed with depression

Mid and South Essex residents who are newly diagnosed with depression can be referred to a ‘Wellbeing Calls’ service which provides additional support in the first few weeks after diagnosis. Delivered by two local voluntary sector partners, the service supported almost 700 people in the year 2022/23.

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Matching data to support troubled families: Camden

The London borough of Camden focused on bringing together information from a range of systems to support frontline workers provide a more effective service to families in need.

Manchester International Festival

Manchester’s biennial festival has attracted major artists and delivered large-scale and innovative events and activities, which have put the city on the national and international cultural map. This case study forms part of the Value of culture - regeneration section of our online Culture Hub.

Making open data work for you: case studies

The LGA promotes an open and transparent local government to meet local needs and demands.

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Making council data and spending public

The ‘open data’ agenda places a duty on councils to make as much data available to the public as possible, including information on spending, accountability and performance. The London Borough of Redbridge was one of the first councils to adopt this policy.

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London Borough of Waltham Forest: Vaccine confidence programme

Waltham Forest Council has been working on a vaccine confidence programme, aimed at increasing take-up, particularly amongst its most vulnerable residents.

London Borough of Southwark: Innovative use of the Household Support Fund

Southwark Council used the Household Support Fund to improve delivery of local welfare including providing direct cash support to help low income households pay rising energy bills, set levels of support based on local welfare data, and create community referral pathways.