Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
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London Borough of Hillingdon: Taking preventative measures to manage demand on adult social care services

London Borough of Hillingdon is using assistive technology and telecare to enable residents to remain in their homes for as long as possible and enjoy a better quality of life.

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Identifying early intervention priorities

Haringey introduced a theory of change planning tool to support development of its early years strategy, working with stakeholders to identify change priorities.

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Reducing the need for formal care

Luton Borough Council has increased its reablement services, reducing the need for ongoing formal adult social care services and saving £14.5 million over three years.

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Special Educational Needs transport

Coventry City Council has managed demand more effectively and provided a better service for less money by applying behavioural models.

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Plymouth City Council – updating the place narrative

In 2013 Plymouth City Council decided to embrace their strong nautical heritage and update their place brand to help build pride among residents and put the city of the map.

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Using technology to handle emergency responses

Spelthorne Borough Council identified the need to deliver a mobile app to meet customer expectations, improve channel shift and service delivery.

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Retraining health and social care staff

Calderdale Council's ‘Gateway to Care' has reduced the number of people needing full social care assessments, making significant savings.

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Haringey Council

The Council re-negotiated the s106 agreement with the developer in 2011 in order to unlock the development, which had stalled due to the economic downturn.

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Coventry and Warwickshire – developing the place narrative

Faced with the fear that Coventry and Warwickshire’s voice was not being heard, Coventry City Council joined with local private sector organisations to write a narrative for the area. This case study forms part of our place branding toolkit.

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