You can find the tools which other authorities have used to successfully nudge residents towards social good.
Aims: The first is to support home workers during the COVID-19 outbreak as they adjust to working from home. This includes assistance with home-schooling for parents who have these new responsibilities. A second aim of the project is to mobilise citizens living in North Yorkshire to support and volunteer in their local community during the pandemic.
What is the nudge?: Supporting citizens in North Yorkshire through Covid-19
Aim: Reduce the volume of non-urgent calls made by school-based safeguarding leads (DSLs) to their Multi Agency Safeguarding hub (MASH).
What is the nudge?: Training and a poster
Uptake of cancer screening
Aim: Increase the number of people taking up the bowel cancer screening programme
What is the nudge?: BI cancer screening letter
Fire and rescue
Aim: To reduce the number of accidental fires in the home
Aim: Increase the take-up of payment by annual direct debit for the garden waste collection in order to reduce processing and chasing costs, specifically around cheques - the most costly method of payment for the council.
What is the nudge?: Final DD customer letter and Final Non DD renewal letter with attached payment methods
Aim: To reduce the amount of littering in coastal areas
What is the nudge? Free refuse sacks with accompanying imagery
Aim: Reduce the number of people relying on the depleting council housing stock and direct those who can, towards private rented housing.
What is the nudge? A personal housing action plan letter
Aim: Improve treatment uptake amongst individuals who require support for drug and alcohol misuse.
Aim: To decrease the number of people buying fizzy drinks from a hospital cafe
What is the nudge? A large red ‘stop’ sign
Aim: To increase the number of domestic abuse victims taking up support services
What is the nudge? A contact information card for victims of domestic abuse
Aim: To encourage students to swap sugary food items with more healthy ones in school canteens
Adult social care
Aim: To increase the number of people who have assistive technology installed in their home, where appropriate.
Children's social care
Aim: Shift demand for Special Educational Needs (SEN) transport from direct transport to alternative travel options by redesigning communications.
What are the nudges? A series of behaviourally informed emails to schools
Children’s social care
Aim: To reduce the number of children and young people with Education, Health and Care Plans, where appropriate.
What are the nudges? A bank of changes to the way in which Warrington run their Special Educational Needs and Disabilities (SEND) Panel (Appendices 1 - 8)
Adult social care
Aim: To increase the number of people paying their adult social care invoice.
What are the nudges? A series of notice to pay and reminder letters about when and how to pay (A series of notice to pay and reminder letters about when and how to pay).