Comms Hub – communications support

Welcome to Comms Hub – our online resource to help you to develop and deliver more effective communications


Coronavirus (COVID-19) communications 
Our practical resource supports councils to plan for and think strategically about Covid-19 communications and engagement. Here, you’ll find materials covering a wide range of topics – from creating a plan internally and prioritising activity to engaging with diverse communities and increasing vaccine uptake.

It has never been more important for councils to communicate effectively with residents, media, partners and employees.

Whether it’s to encourage greater self-service or to promote understanding of local priorities, effective communication has the power to engage communities, challenge misconception and help your council achieve its objectives.

Here you’ll find advice and guidance on communicating some key issues facing local government and examples of best practice from across our members.


Local elections 2021
The pre-election period for the 2021 May local elections is coming up. During this time, local authorities must observe certain publicity restrictions – find out more in our pre-election period guidance.
Communications strategy 2017/18 - 2019/20
This strategy will form the basis of all of the LGA's communications activity over the next three years
Have any ideas for what you would like to see featured here on Comms Hub? Please get in touch.